matters needing attention:
First, about transportation
1. We will send the package within 48-72 hours after receiving the payment. If you want to change the distribution
Address, please leave a message in the message or contact us at the sending address.
2. We only ship to the confirmed order address. Please make sure your shipping / address / phone / code is correct before purchasing.
3. We are not responsible for the wrong address or non delivery.
4. For smooth and fast delivery, we can ship the goods to another express company / carrier. Our decision is final.
5. The transit time is provided by the carrier, except weekends and holidays. Transport times may vary, especially during holidays.
If you do not receive the order within 30-35 days after payment, please contact us. We will track your order
Reply to you as soon as possible. Our goal is to make customers satisfied!
6. If you encounter difficulties in the delivery process, you can negotiate with us and solve them in a legal way.
7. We are not responsible for any of the following events, delays or other problems:
Freight and any import charges shall be borne by the buyer. Second, about commodities
1. After receiving the defective / damaged items in the package, please contact us and deal with them quickly. We put service first (packages may be damaged by couriers during transportation). We try our best to make the packing as good as possible.
2. If we receive the package / product and give us a three-star rating without contacting us directly, we will not deal with any problems in the future.
3. If the package is damaged or the goods are damaged during transportation, we will bear the responsibility and send new chandeliers or free replacement parts.
4. There is no guarantee of artificial defects, such as damage or wear.
5. you will have 3-5 days to contact us from the date of receiving the signed package. If you have more than 5 days to contact us, it will be deemed to have been used, and we will not refund you or replace the package.
No exceptions! The cost of return shall be borne by the buyer. We will be responsible for the resend fee.
Product information:
Material: aluminum+acrylic
Light source: LED
Voltage: AC90-240V (different voltages are allocated according to different countries in the order)
Color: gold
If you need to customize other colors,
Please contact customer service, thank you!
Product Description
Our products are absolutely 100% authentic, with perfect technology and high quality, please buy at any time!
Service commitment:
If any part is damaged during transportation, please contact us at any time, and we will ship it to you again free of charge!!!
Thank you. Wish you a happy shopping!
